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Support

Questions, problems or feedback? Email support@shieldtune.com. Include the make and model you were working on, and what you asked, so we can look into it.

An answer looks wrong

Tap the thumbs-down under the answer and tell us what was wrong — we read every one. MannyBot can be wrong: always verify against the unit's data plate and the manufacturer's literature before acting.

Seeing where an answer came from

Under each answer, Sources lists the manuals it used. Tap a manual's name to see the page.

Plans, billing and cancelling

Plans are bought on mannybot.com. To change or cancel a plan, sign in on mannybot.com and tap Manage.

Deleting your account

In MannyBot, open Account → Delete my account. See account deletion for what is deleted and how to do it without the app.

Which equipment is covered

Residential and light-commercial equipment from Daikin, Goodman and Amana, Trane and American Standard, Carrier and Bryant, Lennox, and Mitsubishi Electric, including ductless and VRF systems. If MannyBot doesn't have the manual for your unit, it says so. Email us the model and we'll look at adding it.

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